Shipping policy

At Lior The Diamond Guy, we're dedicated to delivering your exquisite lab-grown diamond jewelry safely and swiftly. Here's everything you need to know about our shipping process.

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Processing Time 

  • Order Preparation: All orders are carefully processed within 1 to 3 business days after payment confirmation (excluding weekends and holidays)
  • Custom Orders: Custom or special orders may require a bit more time. We'll keep you updated every step of the way.

Shipping Methods & Delivery Times

Standard Shipping:

  • Domestic: Typically 3 to 7 business days
  • International: Typically 7 to 14 business days

Expedited Shipping:

  • Domestic: 1 to 3 business days
  • International: 3 to 7 business days

*Note: Delivery times are estimates and may vary depending on your location and local carrier conditions.

Shipping Charges

  • Calculated at Checkout: Shipping costs are determined by your order's weight, destination, and chosen shipping method.
  • Special Offers: Enjoy free standard shipping on orders over $500 within the contiguous United States (if applicable)

Order Tracking

  • Once your order is on its way, you'll receive a confirmation email complete with tracking number.
  • Use our online tracking tool to follow your package's journey right to your doorstep.

Packaging & Handling

  • Secure & Elegant: Your jewelry is packaged with care in a secure, elegant box to ensure it arrives in pristine condition.
  • Eco-Friendly: We're committed to sustainable packaging practices wherever possible.

International Shipping

  • We proudly ship worldwide!
  • Please note: International orders may incur import taxes, custom duties, or fees imposed by your country. These charges are the responsibility of the recipient.

Lost or Damaged Packages

  • In the unlikely event your package is lost or damaged in transit, please contact our customer service within 7 days of the expected delivery date.
  • We'll work closely with our carriers to resolve the issue and ensure your satisfaction.

Need Assistance

Our friendly customer service team is here to help. Contact us at lbdiamondsinc@gmail.com for any shipping inquiries or concerns. 

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Thank you for choosing Lior the Diamond Guy. We're honored to be part of your journey to shine bright with our stunning jewelry!